We are now sitting in Heathrow waiting 8 hours for our flight to Istanbul. We have no idea of our luggage has come across the Atlantic with us or not. We'll find out in Istanbul.
Although this whole process has been very exhausting and frustrating, upon reflection I have to note that they have effectively gotten us where we needed to be with largely very polite service. I remember the days when every airline had its own software and could NOT talk to each other. You simply had to arrive at each destination, go to a service desk and hope that they could help you on your way. This has been much better than that old experience.
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